Privacy Policy

Last updated: 15/10/2025

At Primara Partners, we are committed to protecting the privacy and confidentiality of our clients, candidates, and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or use our services.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Primara Partners Ltd is a recruitment solutions provider specialising in building and managing talent pipelines for businesses with high volume recruitment needs.

We collect and process personal data from both clients (businesses) and candidates (job applicants) as part of delivering our services.

Registered business address: 82A James Carter Road, Mildenhall, IP28 7DE
Email: support@primarapartners.co.uk

2. What Data We Collect

For Clients (Employers):

We may collect and process the following information:

• Name, business name, and contact details (email, phone number, job title)

• Business address and company registration details

• Communication and correspondence records

• Payment details (if applicable)

• Information relevant to recruitment requirements, such as job descriptions and role specifications

  
  

For Candidates (Job Seekers):

We may collect and process:

• Name, address, email, and phone number

• CV, work history, qualifications, and skills

• Employment preferences (desired roles, salary expectations, location, etc.)

• Interview notes and assessments

• Right-to-work documentation (only when relevant for a specific client opportunity)

• References (where provided)

• Communications and interactions with us (emails, calls, forms)

  
  

Website Visitors:

We automatically collect some information when you visit our website, such as:

• IP address

• Browser type and version

• Pages visited and visit duration

• Cookies (see our separate Cookie Policy)

3. How We Use Your Data

For Clients:

We use your data to:

• Provide and manage recruitment pipeline services

• Communicate regarding hiring needs and projects

• Send invoices and process payments

• Improve our services and customer experience

• Comply with legal and financial obligations

  
  

For Candidates:

We use your data to:

• Assess suitability for current or future job opportunities

• Communicate with you about job openings and your application status

• Share your details (with your consent) with potential employers

• Maintain and update our candidate database

• Provide career resources and interview preparation materials

• Ensure legal compliance with employment and right-to-work regulations

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent: When you opt in to receive communications or submit an application.

• Contract: When processing is necessary for delivering our services to you or your company.

• Legal obligation: For compliance with legal or regulatory requirements.

• Legitimate interest: For business purposes such as improving services, preventing fraud, or building client relationships.

5. Data Sharing and Disclosure

We do not sell your data.
We may share your personal data only when necessary with:

• Verified clients (for candidates, and only after your consent)

• Service providers (CRM, database, communication, or payment platforms)

• Legal or regulatory authorities (where required by law)

• Professional advisers such as auditors or accountants (where necessary)

All partners and processors are bound by confidentiality and GDPR-compliant agreements.

6. Data Retention

• Candidate data: Retained for up to 2 years after last contact, unless you request deletion sooner.

• Client data: Retained for up to 7 years for legal, accounting, and business purposes.

• Website and marketing data: Retained for 12 months after last interaction.

We review and securely delete data once it is no longer necessary.

7. Your Data Protection Rights

Under data protection law, you have the right to:

• Access your personal data (Subject Access Request)

• Rectify inaccurate or incomplete data

• Request erasure (“Right to be Forgotten”)

• Restrict or object to processing

• Data portability (transfer your data to another provider)

• Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at: support@primarapartners.co.uk

8. Data Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.
This includes secure cloud storage, encrypted databases, and access controls.

9. International Data Transfers

We may use third-party tools (e.g., CRM, email, cloud storage) that store data outside the UK or EEA.
In these cases, we ensure appropriate safeguards, such as standard contractual clauses or equivalent protections.

10. Cookies

Our website uses cookies to improve functionality and analyse usage.
You can control or disable cookies through your browser settings.
For more information, please see our Cookie Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 support@primarapartners.co.uk

If you are unsatisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.